Privacy policy

Lifft collects and processes a range of information about you.
This includes:

• Any information that you disclose when you voluntarily send an enquiry through our info@lifftcleaning.com email address (this includes the website contact form)
• Personal or business information when you are employed by us (more detailed information on this is contained within our Employee Privacy Policy) or when you contract with us for any of our range of services
• Business information and contact details (including name, address, telephone number, email address)
• Details on FM contract orientated information such as tender dates, contract size procurement process, pricing, and service levels
• Children’s Data – Our services are not designed for nor targeted at persons under the age of 16. We do not intentionally collect, store or maintain data about anyone under the age of 16

Lifft collect this information in a variety of ways. For example, data is collected through application forms or CVs or when you contract with us for service provision, or, from third party direct marketing database providers, where such databases are constructed based on people who have positively opted in to marketing.
Data is stored in a range of different places, including hard copy files and IT systems (including our internal email system).

Lifft needs to process data for a variety of reasons:

• to enter an employment contract
  to allow the organisation to maintain accurate Client records and contact details
• for operational and business administration purposes
  for defence against potential legal claims
• for the necessary performance of a contract or to enter a contract necessary for compliance with a legal obligation
• necessary for the legitimate interests of the organisation. Where the organisation relies on legitimate interests as a reason for processing data, it has considered whether those interests are overridden by the rights and freedoms of individuals and has concluded that they are not.

Your information will be shared internally, including with members of the HR and recruitment team, managers in the business operations area applicable to the data and Finance and IT staff if access to the data is necessary for performance of their roles. Lifft may share the data with very selected third parties in the context of carrying out our due business process such as HR, Finance and IT matters only. In those circumstances the data will be subject to confidentiality arrangements.
Lifft will not transfer your data to countries outside the European Economic Area. We will not sell, rent or lease your personal data to outside interests or third parties. We will not share your personal data for marketing purposes outside of Lifft.

Lifft takes the security of your data seriously. We have internal policies and controls in place to try to ensure that your data is not lost, accidentally destroyed, misused or disclosed, and is not accessed except by its employees in the performance of their duties.
Where we engage third parties to process personal data on its behalf, they do so based on written instructions, are under a duty of confidentiality and are obliged to implement appropriate technical and organisational measures to ensure the security of data.

Lifft will hold personal data for the necessary duration to fulfil its business needs and obligations. The periods for which your data is held are set out in the Data Register available from the person named in the Contact Us section of this policy. We will not hold your date longer than is necessary for the purposes set out in this document.

As a data subject, you have a number of rights.

You can:

• access and obtain a copy of your data on request
  
• require the organisation to change incorrect or incomplete data
  require the organisation to delete or stop processing your data, for example where the data is no longer necessary for the purposes of processing
• object to the processing of your data where the organisation is relying on its legitimate interests as the legal ground for processing
• ask the organisation to stop processing data for a period if data is inaccurate or there is a dispute about whether your interests override the organisation’s legitimate grounds for processing data

If you would like to exercise any of these rights, please contact our nominated data protection individual danicabotto@lifftcleaning.com
If you believe that the organisation has not complied with your data protection rights, you can also complain to the Information Commissioner. Their website is www.ico.org.uk

Cookies are small amounts of information which we store on your computer. Unless you have indicated your objection when disclosing your details to us, our system will issue cookies to your computer when you log on to the website. Cookies make it easier for you to log on to and use the site during future visits. They also allow us to monitor website traffic and to personalise the content of the site for you.

By continuing to use the website www.lifftcleaning.com you agree to our use of cookies. If you don’t agree to our use of cookies but you still want to visit our website, you can turn off the cookies in your browser settings.

If you would prefer not to accept cookies, you will still be able to navigate the site, but certain features might not function correctly. Most web browsers have cookies enabled by default, but if you want to double check this, see the section below on managing cookies.

To ensure you can fully use all the features of our site, your computer or mobile device will need to accept cookies. Using cookies is the only way we can provide you with certain features of our site. If you would prefer to block, limit or delete cookies, you can use your web-browser to do this. Each web-browser has different ways of doing this, so please look at the ‘Help’ menu of your browser to learn how to change your cookie preferences. Or visit www.aboutcookies.org for more information on how to change your cookie settings in a wide variety of different web browsers. Our website contains links to other websites. This privacy policy and cookies policy only applies to this website so when you link to other websites you should read their own privacy and cookies policies.

Google Analytics: This is used by nearly every website in the world and helps us view and analyse visitor information, such as browser versions, visitor numbers, and response to marketing activity. This information enables us to improve the website and your visiting experience. The information stored by these cookies is secure and can only be seen only by us, and Google and never stores any confidential information.

We keep our privacy policy under regular review, and we will place any updates on this web page. This Privacy Policy was last updated in APRIL 2026.

Please contact us if you have any questions about our privacy policy or information we hold about you: The person with responsibility for data protection compliance is Danica Botto.

Contact Details:


Email: danicabotto@lifftcleaning.com
Telephone : 02920 885435
Address : Lifft, Suite 9 & 10, First Floor, Moy Road Business Centre Moy Road, Taff’s Well, Cardiff CF15 7QR